(647) 8676-ART(278)

How It Works

We’ve distilled our PRODUCTION PROCESS into 5 Steps.

1. CHOOSE YOUR DESIGN.

You have three options:

1). You can choose one of our ready made designs under the many tabs available. For example, if you are looking for a balcony railing panel you can choose one of images from the Balcony Panels tab. And we will manufacture it for you as it is shown.

2). You can find your own image/design by discovering every page of our website and find the image/design you like best. For example, if you enjoyed a design used in Balusters we can take that design and use it to create a Balcony Panel to your liking. We will apply this image/design to railing products you need for your home or business. It’s free for our valued customers.

3). Send us your own drawing and we will apply it to the product you need. This expensive design work is also covered by Design Studio Art Caprice and free of charge for our customers.

2. REQUEST A QUOTE.

Let us know what type of product you need, the material, the thickness, size and color of the product you would like to order. We will evaluate the amount of work required and within 24 hours (business days only) and will send you an invoice for the cost of manufacturing and delivery.

If you do not receive a response within 24 business hours, we did not receive your email request. Please give us a call as we want to ensure ALL inquiries are taken care.

3. MAKE A PAYMENT.

A 100% deposit is required for all orders, prior to commencing work. Payments can be made via credit, debit or e-transfer.

4. APPROVE  YOUR  DESIGN.

After an order is placed, we will go through a proof cycle process of your design. If you have chosen a standard design, the artwork will be as shown. If it is a custom order you may make alterations prior to manufacturing of the product. You will work closely with the designer’s liaison to create a functional piece of art for your home or business. After your written approval of the selected sketch, we will proceed to production. The manufacturing time depends on our workload and the complexity of the work and is agreed upon in advance. Usually it may take up to 6-9 business days for railing products and 2-4 weeks for products like Garden Gates required the welding. All custom made products are final sale.

5.  RECEIVE YOUR PRODUCT.

You may pick up your product at a date that will be agreed upon. Or we can send your order by UPS and you will receive a tracking number by email.